Privacy Policy

Last Updated: 11-19-2025

Mark’s Mobile Detailing (“we,” “us,” “our”) is committed to protecting your privacy.

This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

By using our website or booking a service, you agree to the terms described below.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you contact us, request a quote, book a service, or communicate with us, you may provide:

    • Name

    • Phone number

    • Email address

    • Service address or location

    • Vehicle information

    • Service details and preferences

    • Any information you include in messages or forms

B. Automatic Information

Google Sites may automatically collect basic anonymous data such as:

    • Device type

    • Browser type

    • General location (city-level)

    • Site activity and usage patterns

This information is not personally identifying.

C. Photos and Videos

If you send us photos/videos of your vehicle, or we take them during the service, they may be stored for documentation, quality assurance, or marketing.

2. How We Use Your Information

We use collected information to:

    • Schedule and perform detailing services

    • Communicate with you about appointments

    • Send confirmations, updates, or follow-up messages

    • Respond to questions or support requests

    • Process payments

    • Improve our services and customer experience

    • Maintain internal records

    • Document pre-existing vehicle conditions

    • Use photos and videos as permitted in the Terms of Service

We do not sell or rent your information to third parties.

3. Payment Information

Payments may be processed through third-party payment providers (e.g., Square, Venmo, Cash App, or similar).

We do not store or have access to your full credit card information.

All payments are subject to the privacy policies of the payment processor used.

4. How We Share Your Information

We may share limited information with:

    • Payment processors (to process payments)

    • Technology providers (Google, email services, booking tools)

    • Law enforcement if required by law, court order, or to protect our business

We do not share information for marketing by third parties.

5. Data Storage and Security

We take reasonable steps to protect your information, including:

    • Secure email systems

    • Restricted access to internal records

    • Password-protected devices and accounts

However, no online system or website is completely secure.

By using our services, you acknowledge and accept normal internet-related risks.

6. Your Rights

You may request at any time:

    • A copy of the personal information we have about you

    • Corrections to inaccurate information

    • Deletion of your information (unless we are legally required to keep it)

To make a request, contact:

(509) 906-3372

mark@marksmobiledetailing.net